Call Center Solutions Dubai

DOS TECHNOLOGIES LLC down the years acquired tremendous potentials and skills of providing Contact center solutions  to the UAE region . We are dedicated to helping businesses of all sizes achieve their customer service and company-wide goals by providing state-of-the-art solutions at competitive prices. Call Center Solutions Dubai.

Asterisk IP PBX

IP PBX is a full-featured, easy-to-manage IP PBX Appliance designed to bring enterprise-grade features to small-and-medium sized businesses (SMBs) without the need for licensing fees, costs per feature, or any recurring costs. Powered by an advanced hardware platform with robust system resources, the UCM series offers a highly versatile, turnkey solution for converged voice, video, data, and mobility applications, including fax and video surveillance at a very reasonable price.

What are Telephony Solutions?

Telephony is your network backbone—serving all employees whether they are within your corporate walls, at remote locations, or mobile.

By integrating voice traffic into their network, organizations realize cost savings on their telecommunications service charges and reduce costs typically associated with deploying or relocating employee phone systems. In addition, telephony ultimately results in a more effective way to communicate by integrating with existing information technology systems such as e‑mail or instant messaging (IM). The integration of other applications can provide a seamless communications experience.

We offer:

Inbound call centre – Exclusively or predominately handles inbound calls
Outbound call centre – One in which call centre agents make outbound calls to customers or sales leads
Blended call centre – Combining automatic call distribution for incoming calls with predictive dialling for outbound calls, it makes more efficient use of agent time as each type of agent (inbound or outbound) can handle the overflow of the other.

Benefits offered to the Call Centre customers:

• Highest network availability
• Discounted inbound and outbound international call rates
• Global network coverage, which is digital and predominantly optic fibre based
• World-class centralised network management facility
• We offers flat rated solutions for the transfer of traffic via a Virtual Private Network (VPN)
• IP VPN uses Multi-Protocol Label Switching (MPLS) technology, which offers four classes of service – real time, interactive business, bulk business and general data

We can install, support and maintain all phone systems to ensure you can meet the communications challenges your business faces. Contact us for Call center solutions Dubai. Our services area include Abudhabi, Dubai, Umm Al Quwain, Ras Al-Kaimah, Sharjah, Umm Al Quwain, All Ain and Ajman.

For Best Price Call :  +971 4 26 44 220